Protecting your personal information at atp55 is our highest priority. This policy provides full details of how we collect, use, and keep your data secure.
Atp55 handles your personal information with the utmost care and respect.
All your personal information is protected with 256-bit SSL encryption technology. Bank-level security is ensured.
Only authorized personnel can access your information for specific reasons. All access is logged.
Atp55 complies with the EU GDPR and international data protection laws.
Your information is retained only as long as necessary. After account closure, it will be deleted after the specified period.
We tell you in clear language exactly what information we collect and why. There are no hidden purposes.
You may contact atp55 Support at any time to view, update, or delete your information.
This Privacy Policy describes how atp55 ("we", "us", or "the Platform") collects, uses, discloses, and protects your personal information. By registering on atp55 or using our services, you agree to the terms of this Privacy Policy.
Atp55 complies with international data protection laws, in particular the General Data Protection Regulation (GDPR) and other applicable local regulations. We hold your privacy in the highest regard and collect only the information necessary for legitimate business purposes.
This Privacy Policy governs atp55's Terms & Conditionsshould be read alongside. Together, the two documents form the complete legal framework governing our services.
For the purposes of this Privacy Policy, atp55 Gaming Ltd. is the data controller. We determine how your personal information is processed.
Atp55 collects various types of information from different sources. A detailed breakdown of each category is provided below:
Full name, date of birth, gender, email address, phone number, residential address, nationality. This information is required to verify your identity and create an account.
BKash/Nagad number, bank account details, transaction history, deposit and withdrawal records. This information is stored to process financial transactions and prevent fraud.
National ID (NID), passport, driving license, utility bill, or bank statement. These documents are required to meet legal obligations (AML/KYC) and to protect your account.
IP address, browser type and version, operating system, device information, login timestamps, cookie data, and click patterns. This information is used to maintain security, troubleshoot issues, and improve the user experience.
Games played, betting history, preferred game categories, session duration, win/loss statistics. This data is used to enforce responsible gaming policies and deliver personalized services.
Live chat logs, email exchanges, phone call records. This information is retained to provide support, resolve disputes, and improve service quality.
Atp55 does not intentionally collect sensitive personal information such as race, religion, political views, health data, or anything similar. If you accidentally provide such information, please notify us immediately.
Atp55 uses your personal information only for specific, lawful, and transparent purposes. The primary purposes are outlined below:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation and Management | Name, email, phone, address | Fulfillment of Contract |
| Identity Verification (KYC) | ID card, passport, proof of address | Legal Obligation |
| Payment Processing | Payment method details, transaction records | Fulfillment of Contract |
| Fraud Prevention | IP address, device information, betting patterns | Legitimate Interest |
| Responsible Gaming | Gaming behavior, session duration, deposit patterns | Legal Obligation |
| Customer Support | Communication logs, account details | Fulfillment of Contract |
| Marketing Communications | Email, phone, and preference information | Consent |
| Platform Improvement | Usage data, feedback | Legitimate Interest |
Atp55 respects the privacy of your personal information and is extremely careful when sharing with third parties. Information may only be shared in the following cases:
We work with trusted third-party service providers who operate services on our behalf. These providers include:
Strict confidentiality agreements are in place with all service providers, who only receive the information necessary to perform their specific tasks.
Atp55 may be required to disclose your information in the following circumstances:
If atp55 merges with or is acquired by another company, your personal information may be transferred to the new owners. You will be notified in advance in such cases.
Atp55 never sells your personal information for commercial purposes or shares it with third-party marketing companies. This is a core principle we strictly uphold.
The atp55 website uses cookies and similar technologies to enhance your experience and ensure platform functionality.
Cookies are small text files stored on your device when you visit atp55. They help the website remember your preferences and deliver a better experience on future visits.
These cookies are essential for the website to function. They ensure login status, security, and site navigation. They cannot be disabled.
Measures website usage and functionality. Tracks which pages are popular, loading times, etc., to help improve the platform.
Remembers your preferences (language, region) and provides enhanced personalization. These are optional but recommended for a better experience.
You can disable or delete cookies through your browser settings. However, doing so may cause some features on atp55 to not work properly. Most browsers accept cookies by default.
Atp55 applies comprehensive technical and organisational measures to protect the security of your personal information.
Your data is regularly backed up and stored securely. In the event of accidental loss or technical failure, swift recovery is possible.
Use a strong password and never share it with anyone. Always log out when using a public computer. Enabling Two-Factor Authentication (2FA) is strongly recommended.
Under GDPR and other applicable data protection laws, you have the following rights:
The right to receive a copy of what personal information we hold about you.
The right to request correction of inaccurate or incomplete personal information.
The right to request deletion of your personal information under certain circumstances.
The right to request restriction of processing of your information in certain circumstances.
The right to object to the processing of your personal information on the basis of legitimate interests.
The right to receive your data in a structured, commonly used format.
To exercise these rights, email atp55 support ([email protected]) or contact us via live chat. We will respond to your request within 1 month.
Additional information may be requested from you for identity verification purposes. This is necessary to prevent unauthorized disclosure of information.
Atp55 is intended solely for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that a minor has submitted information to us, that information will be deleted immediately and the account will be closed.
If you believe your child has submitted information to atp55, please notify us immediately. We will take prompt action.
Atp55 is an international platform. Your personal data may be stored and processed on servers outside Bangladesh, where data protection laws may differ.
Whenever data is transferred, atp55 ensures that appropriate safeguards are in place. These include:
Atp55 may update this Privacy Policy from time to time. The "Last Updated" date at the top will be changed to reflect revisions.
For significant changes, we will send a notification to your registered email address or place a prominent notice on the platform. Continued use of atp55 after changes indicates acceptance of the new policy.
We encourage you to visit this page regularly to stay informed about our latest privacy practices.
If you have any questions or concerns about this Privacy Policy or how your personal information is used:
[email protected] – Contact us directly for any data protection enquiries.
24/7 live chat available on the website. Best option for a fast response.
If you believe atp55 has mishandled your personal information, please contact us first. We will investigate the matter and work to resolve it.
If you are not satisfied with our response, you have the right to lodge a complaint with the data protection authority in your country.